In a nutshell

We are looking for an inspiring, person-focussed individual to contribute to the innovate and supportive culture at Lifetime Training on a 9 month fixed term contract.  You will be a friendly and professional first point of contact to all Head Office visitors and employees, providing quality front-of-house services to both internal and external stakeholders. Acting as switchboard for all calls and emails into the business, providing excellent customer service, and fulfilling duties to support the continuous smooth running of Lifetime’s head office

Why Lifetime?

Lifetime Training delivers training courses and apprenticeships to people across the UK every day.  We are an innovative, energetic company that places real emphasis on providing a great service to our clients and learners through our life-changing people and have been recognised as the number 1 training provider as voted by apprentices (RateMyApprenticeship)

What will you be doing?

• Provide excellent communication support to the business, directing all inbound calls and emails to the appropriate teams, taking accurate messages to ensure all enquiries are responded to efficiently and in a timely manner.
• Meeting facilities coordination, including organisation of meeting room calendars, greeting and signing-in guests, preparing refreshments, ordering lunch, preparing equipment and clearing rooms to ensure the smooth running of our meeting room facilities.
• Responsible for processing and distribution of all business mail - recording and distribution of inbound mail and franking of outbound mail, arranging couriers for large items.
• Maintaining stock levels and distribution of office essentials including stationary, consumables and cleaning items, ensuring office teams have what they need to work safely and efficiently.

What will you bring to the role?

• Previous reception or front-of-house experience or experience in a customer-focussed or administrative role is desirable.
• Confident and professional telephone manner.
• Computer literate with experience of Microsoft office.
• Ability and motivation to carry-out tasks and achieve targets independently.
• Accuracy and ability to follow instructions.

If you think this describes you and you want to put your skills and experience to work in a new way, this could be your life-changing opportunity.  So, click apply and we can start this journey together

The Department of Health and Social Care (DHSC) have amended the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 so that, from 11 November 2021, all care home workers and other visiting professionals will need to be fully vaccinated against COVID-19, unless they have an exemption or there is an emergency.

Lifetime require all successful applicants for roles where our colleagues may have a requirement to enter a care home setting to be either intending to be vaccinated or to be already vaccinated against Covid-19

What we offer

We offer a great benefits, reward and recognition and wellbeing package which includes some of the following:

• 25 days holiday (business closes at Christmas)
• Contributory pension (company matched)
• Life Insurance
• A comprehensive reward, recognition and wellbeing scheme
• An Award-winning onboarding programme for our Trainers
• A comprehensive management development programme
• A career pathway programme to support your personal and professional development

Lifetime Training Group is committed to safeguarding and promoting the welfare of children and young people and expects all colleagues to share this commitment. The successful applicant will be:

Subject to all necessary pre-employment checks, including enhanced DBS (where applicable), qualifications (where applicable), identity and right to work.

All applicants will be required to provide two suitable references and all offers of employment will be subject to those references. Lifetime Training Group is an equal opportunities employer and is Disability Confident accredited.

Please find a link to our safeguarding policy for further information: https://lifetimetraining.co.uk/about-us/policies/safeguarding-policy/